Always offer travel insurance to your clients - In the case of an international crisis or outbreak of a disease, a client may cancel their trip even if their destination not impacted by the crisis. A suit may be brought by the client who canceled their trip when they realize they are unable to recoup their money. By offering travel insurance, you will help prevent claims such as these. Travel insurance offers limited coverage so be careful not to misrepresent the terms of the coverage.
Double-check your bookings - Lawsuits have been filed against travel agents who have accidentally purchased one-way tickets, leaving travelers stranded in foreign countries. To prevent this, implement procedures or checklists to confirm all necessary bookings have been made prior to a trip.
Always use written disclaimers or waivers - Since a suit can be brought against a travel agent based on the failure of a hotel or vendor, use a disclaimer to provide an extra layer of legal protection. A local attorney can help you craft the appropriate disclaimer or waiver of liability.
Build a strong network of suppliers - When you maintain ongoing supplier connections, it helps to ensure consistent quality for your clients. A personal connection can also protect you if something goes wrong.
Know the required travel documents - It is your duty to inform your client of the necessary passport or visa requirements for the countries they plan to visit. You can be sued for not warning your clients of the need for the correct travel documents prior to their departure.